Croftside Cottage Accommodation & Wellbeing Studio
Main Road Birdham Chichester West Sussex
Tel: 01243 512864 email: croftside@btinternet.com Website: www.croftsidebandb.com
Boathouse Apartment
Holiday Rental Apartment Booking Procedure & Terms Overview
Deposit: 50% non refundable/non transferable
Balance: required 6 weeks prior to arrival - non refundable/non transferable unless we can fully relet
A Booking is not firm until we receive a completed signed copy of the Holiday Booking Agreement and we confirm acceptance of the booking. If this is not received within 7 days from the date the booking was made, the reservation will automatically lapse and be re-opened for sale. We advise you contact us to ensure we have received the Agreement within this time frame. A copy of our full Terms and Conditions is available here.
We are unable to send out reminders for balance payments, so please ensure we receive your payment by the due date to avoid automatic cancellation.
The Booking Agreement contains the full Terms and Conditions of the Booking - a copy is available on request.
Bookings made less than 6 weeks prior to arrival
Full payment at the time of booking, or for internet bookings only - deposit at the time of reservation - the balance being payable when the booking is confirmed by us which is non-refundable, non-transferable A completed signed Holiday Booking Agreement is also required to confirm the reservation.
You may cancel your booking at any time. Cancellations must be communicated to us in writing and take effect from the date received and acknowledged by us. In the event of cancellation by you – then the following non-refundable/non-transferable charges become applicable.
More than 6 weeks prior to arrival date – 50% of full cost
Between 4-6 weeks prior to arrival date – 75% of full cost
Between 2-4 weeks prior to arrival date – 90% of full cost
Less than 2 weeks prior to arrival date - 100% of full cost
Curtailment - no refund
In the unlikely event it becomes necessary for US to cancel your Booking due to circumstances beyond our control - we will refund ALL monies paid by you. No other compensation will be payable.
Payments
We accept UK£, Euros, BACS Transfers (UK Bank) UK cheque to card limit, UK Debit Cards (foc) or Visa & Mastercard Credit Cards or Paypal (the greater of £3 or 3% service charge).
A £200 cash security deposit is also required on arrival, refundable, less any charges levied for cleaning, soiling, damage or breakages, within 7 days of the end of your Holiday Let. This may also be paid by debit/credit card pledge using the card made to pay for the rental.
We strongly advise that all our Guests have up to date Travel/Cancellation Insurance.
NB - additional/separate Terms and Conditions may apply to Special Offers - see individual offer for details.
General
Parking - although there is non-allocated off road parking for ONE VEHICLE only - it is at owners own risk, and we cannot accept responsibility for any loss or damage howsoever caused, nor any non availability of space, throughout your stay.
We are unable to accommodate Dogs unless by special arrangement.
To ensure safety, comfort and enjoyment for all, we do adopt a strict No-Smoking, No-Drugs, No excess Alcohol, No excess Noise Policy - or any other behaviour likely to cause offense or nuisance to others. For Self Catering guests only - we can accommodate infants under the age of one year old. We reserve the right to deny access or curtail any Guests stay if these conditions are not adhered to. In these circumstances - no refund will be given and additional charges may be incurred.
Only those guests named on the booking form may occupy the property. We reserve the right to deny access or curtail any Guests stay this condition is not adhered to. In these circumstances - no refund will be given and additional charges may be incurred.
Rental of any property through Chichester Holidays is for the purpose of a Holiday Let, for the contracted dates and for those guests named on the Holiday Agreement only. It is required that you hand back the property at the end of your holiday rental period, in accordance with the terms of your Holiday Letting Agreement, and in the same condition rented to you. All keys loaned to you during your rental period must be returned on the day of departure. Lost/mislaid/non-returned keys will be charged @ £100, as locks will be required to be changed, to ensure continued security.
We reserve the right to decline any booking without giving reason.
Please note we endeavour to ensure all images accurately reflect the rental unit quality; however actual furniture, fixtures & fittings may differ from the published image.
