Croftside Cottage Guest Accommodation & Wellbeing Studio
Main Road Birdham Chichester West Sussex PO20 7HS
Tel: 01243 512864 Email: croftside@btinternet.com Website: www.croftsidebandb.com
Croftside Booking Procedure and Terms & Conditions
We ask that you read the following Booking Procedure and Terms & Conditions carefully. By making a Booking, it is assumed you have read, understood and agree to these Terms.
We strongly advise you and your party has adequate, up-to-date Travel/Cancellation Insurance.
Booking - You may make an email booking request to croftside@btinternet.com, use the online booking facility, contact us form, or telephone 01243 512864.
Children Policy - We welcome well behaved children/young people over the age of 12 at Croftside. There are no age restrictions at the Bay Apartment for Children.
Croftside Bed & Breakfast - Terms
Deposit (non-refundable)
1 night Bookings - £30 per room
2+ nights Bookings - £30 per person per room
Balance Payments
If a balance payment is under £150 – payment required on arrival
If a balance payment is £150 plus – payment required 14 days prior to arrival
Bookings Made within 14 days of Arrival with a total value of £150 or over – Full Payment required when booking, or for Online Bookings only - deposit taken at the time of booking, with the balance payable when booking confirmed by us.
Cancellation/Amendment Charges
All B&B/Room Only Bookings – Loss of Deposit plus……….
If the balance payment is under £150 - cancellation/amendment more than 7 days prior to arrival - Deposit only.
Less than 7 days, Deposit + additional cost to equal 1st night's accommodation.
If the balance payment is £150 or more - cancellation/amendment is more than 7 days prior to arrival – deposit plus additional cost to equal 1st & 2nd Night's accommodation.
Cancellations made less than 7 days prior to arrival - Full Payment.
If the Booking can be fully re-let, a refund of the Balance Payment less ancillary costs will be given.
Curtailment of stay - no refund.
NB - We strongly advise that all our Guests have up to date Travel/Cancellation Insurance. One company offering such insurance is Essential Travelwww.essentialtravel.co.uk
Croftside Holiday Apartment Self Catering - Terms
Deposit: 50% non refundable/non transferable
Balance: required 6 weeks prior to arrival
A Booking is not firm until we receive a completed signed copy of the Holiday Booking Agreement and we confirm acceptance of the booking. If this is not received within 7 days from the date the booking was made, the reservation will automatically lapse and be re-opened for sale. We advise you contact us to ensure we have received the Agreement within this time frame. A copy of our full Terms and Conditions is available on request.
We are unable to send out reminders for balance payments, so please ensure we receive your payment by the due date to avoid automatic cancellation.
The Booking Agreement contains the full Terms and Conditions of the Booking - a copy is available on request.
Bookings made less than 6 weeks prior to arrival
Full payment at the time of booking, or for internet bookings only - deposit at the time of reservation - the balance being payable when the booking is confirmed by us which is non-refundable, non-transferable A completed signed Holiday Booking Agreement is also required to confirm the reservation.
Cancellations
You may cancel your booking at any time. Cancellations must be communicated to us in writing and take effect from the date received and acknowledged by us. In the event of cancellation by you – then the following charges become applicable. Bookings are non-transferable.
More than 6 weeks prior to arrival date – 50% of full cost
Between 4-6 weeks prior to arrival date – 75% of full cost
Between 2-4 weeks prior to arrival date – 90% of full cost
Less than 2 weeks prior to arrival date - 100% of full cost
In the unlikely event it becomes necessary for US to cancel your Booking due to circumstances beyond our control - we will refund ALL monies paid to us, by you. No other compensation will be payable.
We accept UK£, Euros, BACS Transfers (UK Bank), UK Cheque to Card Limit, UK Debit Card foc, Visa & Mastercard Credit Cards £2-£3 service charge.
NB - We strongly advise that all our Guests have up to date Travel/Cancellation Insurance. One company offering such insurance is Essential Travel www.essentialtravel.co.uk
Additional/Separate Terms & Conditions may apply to SPECIAL OFFERS - see individual OFFER for details.
We accept UK£, BACS Credits, UK Cheques to Card limit, Euros, Maestro, Visa* & Mastercard* Credit Cards (*service charge £2-£3) Paypal (£5 service charge).
Please note a £200-£250 cash security deposit is charged on arrival for all Self Catering Rentals - this is returned less any charges levied for cleaning, soiling, damage or breakage within 7 days of the departure date.
General
Check-In Times - 1600-1830 (up to 2200 by prior arrangement)
Latest Check Out Time – 1030
We are unable to accept Dogs or other animals at Croftside - one well behaved small/medium Dog will be considered at the Bay Apartment at an additional charge.
Some Guest Accommodation is at First Floor level - this may prove unsuitable for some Guests – see Disability Access Statement.
To ensure safety, comfort & enjoyment for all Guests & Family we do operate a strict No-Smoking, No-Drugs, No excess Alcohol Policy or any behaviour likely to cause offense or nuisance to other guests or family. We reserve the right to deny access or curtail any Guests’ stay if these conditions are not adhered to. In these circumstances – no refund will be given and additional charges may be incurred.
We are unable to provide facilities for takeaway food or microwaved meals for B&B guests - only light snacks ie sandwiches etc to be eaten in Bedrooms.
Off Street Driveway Parking is at owners own risk - no liability can be accepted for loss or damage howsoever caused.
We reserve the right not to accept any booking - in these circumstances no reason will be given.
Please note we endeavour to ensure all images accurately reflect the rental unit quality; however actual furniture, fixtures & fittings may differ from the published image.
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